JAN
21

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Simpson Medical Group

Bathgate Primary Care Centre/Whitburn Rd, Bathgate EH48 2SS, UK – 01506 654444

I feel the other reviews on here are wholly unfair and this practice manages as best it can with the limited resources at its disposal. It may have escaped people's notice but the NHS in general is hugely underfunded and no NHS medical practice anywhere in the country has unlimited resources either to answer phones on the first ring, see patients at half an hour's notice or dole out drugs and prescriptions willy-nilly. My experience of this practice is for the most part positive; if I need an appointment I can get one the same day - albeit I have to ring first thing in the morning and keep trying till I eventually get through. I'm usually seen no later than maybe ten minutes after my appointment time and the doctors (and receptionists) are respectful, pleasant, efficient and knowledgeable. So basically if you want to phone up and expect YOUR call (amongst the hundreds of others) to get through immediately or to phone at one o'clock in the afternoon and be seen the same day, you might be disappointed. Otherwise, all reasonable people will understand that they have a usable and dependable service, free at the point of use and will appreciate that everyone involved in the practice is doing the best he or she can with the resources available.

Dr James Marshall McCallum

Newland Medical Practice, Bathgate Primary Care Centre, Whitburn Rd, Bathgate EH48 2SS, UK – 01506 655155

I've been a patient with the Practice for many years and know a lot of the Staff who are kind, friendly and professional. They're very understanding of my various health issues and problems and never make me feel uncomfortable or unwelcome. Would and do highly recommend this Practice to anyone.

Ochilview Dental and Oral Surgery

Ochilview Square, Armadale EH48 3EP, UK – 01501 731711

Recently I had my wisdom tooth removed. I was really anxious. The procedure was carried out very well. Friendly staff. Highly recommended.

Very nice and friendly dentist . He put me at ease straight away .... not seen a dentist for years .Smile all the way .

NHS Direct is now NHS 24. Just dial 111 to speak to a professional or click the link below for there self help website. Lots of really useful info but keep clear of heart surgery! If in doubt ask your GP or call 111. Good luck.

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