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Simpson Medical Group

Bathgate Primary Care Centre/Whitburn Rd, Bathgate EH48 2SS, UK – 01506 654444

I feel the other reviews on here are wholly unfair and this practice manages as best it can with the limited resources at its disposal. It may have escaped people's notice but the NHS in general is hugely underfunded and no NHS medical practice anywhere in the country has unlimited resources either to answer phones on the first ring, see patients at half an hour's notice or dole out drugs and prescriptions willy-nilly. My experience of this practice is for the most part positive; if I need an appointment I can get one the same day - albeit I have to ring first thing in the morning and keep trying till I eventually get through. I'm usually seen no later than maybe ten minutes after my appointment time and the doctors (and receptionists) are respectful, pleasant, efficient and knowledgeable. So basically if you want to phone up and expect YOUR call (amongst the hundreds of others) to get through immediately or to phone at one o'clock in the afternoon and be seen the same day, you might be disappointed. Otherwise, all reasonable people will understand that they have a usable and dependable service, free at the point of use and will appreciate that everyone involved in the practice is doing the best he or she can with the resources available.

In response to akim akeem I think this idiot has a obsession with gps and nhs in general needs some psychiatric help if that is possible. I find this practice very efficient cooperative with patients and working under pressure a substantial amount of the time do a good job and are streets ahead of other practices in the county.

Dr James Marshall McCallum

Newland Medical Practice, Bathgate Primary Care Centre, Whitburn Rd, Bathgate EH48 2SS, UK – 01506 655155

I've been a patient with the Practice for many years and know a lot of the Staff who are kind, friendly and professional. They're very understanding of my various health issues and problems and never make me feel uncomfortable or unwelcome. Would and do highly recommend this Practice to anyone.

Newland Medical Practice

Bathgate Primary Care Centre, Whitburn Rd, Bathgate EH48 2SS, UK – 01506 655155

Fab, Friendly Staff. Wonderful support from all the Staff (Administration, Support and Medical.) Makes such a difference when you feel like they are genuinely interested in you. As for the Medical staff, as I have a Chronic disease I am a frequent visitor. My GP (Dr McCallum) has been fantastic over the years. He knows what works for me, his approach to treating me being tailored to suit. Same for the Practice Nurse I see, Alison. I've not had the best time at the hands of those in the Medical profession (None of Whom worked here) and without the continued support and understanding from the Team at Newlands I'm not sure I would still be alive. Although feel I should point out that I have had such good care, understanding and support from all the various Doctors and Nurses I've seen. As on occasion I've not been able to see my regular team. Every one deserves time off.

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NHS Direct is now NHS 24. Just dial 111 to speak to a professional or click the link below for there self help website. Lots of really useful info but keep clear of heart surgery! If in doubt ask your GP or call 111. Good luck.

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