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Bathgate Primary Care Centre/Whitburn Rd, Bathgate EH48 2SS, UK – 01506 654444
I feel the other reviews on here are wholly unfair and this practice manages as best it can with the limited resources at its disposal. It may have escaped people's notice but the NHS in general is hugely underfunded and no NHS medical practice anywhere in the country has unlimited resources either to answer phones on the first ring, see patients at half an hour's notice or dole out drugs and prescriptions willy-nilly. My experience of this practice is for the most part positive; if I need an appointment I can get one the same day - albeit I have to ring first thing in the morning and keep trying till I eventually get through. I'm usually seen no later than maybe ten minutes after my appointment time and the doctors (and receptionists) are respectful, pleasant, efficient and knowledgeable. So basically if you want to phone up and expect YOUR call (amongst the hundreds of others) to get through immediately or to phone at one o'clock in the afternoon and be seen the same day, you might be disappointed. Otherwise, all reasonable people will understand that they have a usable and dependable service, free at the point of use and will appreciate that everyone involved in the practice is doing the best he or she can with the resources available.
Newland Medical Practice, Bathgate Primary Care Centre, Whitburn Rd, Bathgate EH48 2SS, UK – 01506 655155
18 North St, Armadale, Bathgate EH48 3QB, UK – 01501 730432
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